Ready to start a fight

My broadband at home stopped working a few weeks ago, it's probably over a month now. I thought there was a problem with the wireless but then realised that I couldn't even connect using a LAN cable. Have to ring Telia to see if they can help me but my experience with them is not the best. A few years back when I moved into my apartment here in Bromma, I didn't have a working broadband connection for months since they refused to help me and referred me to different departments all the time. I'm prepared for a similar fight again. Have left it for so many weeks now cause I'm dreading it but I should probably just lift the phone and ring them now. Wish me luck!